TERMS OF SALE
PREMISE
The company FREE PLAST Srl , hereinafter referred to as the 'Company'.
In order to better meet consumer expectations, the Company has established a remote sales system via the Internet for a selection of the above-mentioned items. This system is governed by the terms and conditions indicated below as well as by the provisions on remote contracts pursuant to Legislative Decree 206/2005 (Consumer Code) pursuant to which:
- I) "online sales contract" means a distance contract, i.e. a legal transaction having as its object movable goods and/or services stipulated between a professional, in this case FREE PLAST SRL, via the online service LevupBox.com and a consumer, within the framework of a distance selling system organised by the professional who, for that contract, uses exclusively the distance communication technology called Internet;
- II) “professional” means the natural or legal person acting in the exercise of his/her entrepreneurial, commercial, artisanal or professional activity, or his/her intermediary;
III) “consumer” means a natural person of legal age who acts for purposes other than any entrepreneurial, commercial, artisanal or professional activity carried out.
ARTICLE 1
SCOPE OF APPLICATION
These general conditions of sale govern the sale by the Company to its customers of the items sold via the Internet site accessible at the address www.LevupBox.com .
The possibility of purchasing items remotely through the sites is reserved exclusively to customers who are natural persons of legal age, who act as consumers pursuant to Legislative Decree 206/2005 to make a purchase on their own and who are holders of a credit card as better defined in the following art. 6.3.
For the purposes set out above, the consumer expressly declares that he is purchasing the items for personal use outside of any professional activity he may carry out.
The Company reserves the right to modify or update these general conditions of sale at any time and without notice. The consumer acknowledges and accepts that the purchase of the items will be governed from time to time by the general conditions of sale in the version in force at the time the order is placed through the site. The consumer is therefore required to check the current version of the general conditions of sale before placing the order.
ARTICLE 2
SELLER IDENTIFICATION
FREE PLAST Srl with registered office in
Via Idris Faccini, 95 44034 Copparo (FE) Italy
ARTICLE 3
INFORMATION ABOUT THE ARTICLES
The essential characteristic information of the articles (for example but not limited to: type, name, color, size, properties, materials, composition, etc.) are available by accessing the sites. The consumer is however aware and accepts that, although the photographic reproductions and other reproductions of the articles faithfully represent the original products, they are provided by the Company exclusively for indicative purposes and have no contractual value and that therefore the articles, although compliant with the description given by the Company, may not be perfectly identical to those represented in the photographic reproductions or other reproductions.
The consumer therefore accepts that the Company will not be held responsible in any way for imperceptible and marginal differences found in the items delivered compared to those represented to the consumer at the time of the formulation of the purchase order.
ARTICLE 4
ORDERING PRODUCTS
4.1
In order to purchase items remotely, the consumer must follow the procedure described in article 5 below.
Orders will be accepted by the Company within the limits of stock availability. The consumer, before the purchase order, will be informed of the limit of stock availability. If, after the formalization of the order by the consumer, it turns out that the requested items are no longer available, the Company will inform the consumer and refund any amount paid according to the indications that the consumer himself wishes to provide.
4.2
c) The personal data, address, telephone number and e-mail address must be exclusively your real personal data. The consumer is strictly prohibited from entering false and/or invented and/or imaginary data in the registration procedure necessary to activate the process for the execution of this contract and the related further communications.
- d) It is forbidden to enter third party data. The company reserves the right to legally pursue any violation and abuse, in the interest and for the protection of all consumers.
- e) The consumer indemnifies the Company from any liability arising from the issuing of incorrect tax documents due to errors relating to the data provided by the consumer, the consumer being solely responsible for their correct entry.
The consumer undertakes to place orders in accordance with these general conditions of sale and, in particular, to provide complete, accurate and up-to-date information. If the Company finds that the order does not comply with the provisions of these general conditions of sale (for example, but not limited to, orders containing incorrect information regarding the delivery address), the Company will inform the consumer of such circumstances by email within 6 working days of placing the order, requesting a correction of the order to make it comply with these general conditions of sale.
4.3
The Company will however have the right, at its sole discretion, to refuse:
• orders placed by a consumer with whom there is a dispute relating to the payment for goods previously sold;
• orders that do not comply with these general conditions of sale and which have not been rectified by the consumer
4.4
Please note that pursuant to art. 13 of Legislative Decree 30 June 2003, n. 196, the personal data entered on the appropriate page of the site at the time of placing the order will be processed by the Company exclusively for the purpose of completing the sale and delivery of the items and will be stored by the same exclusively to comply with legal, fiscal and accounting obligations. The provision of such data by the consumer is necessary for the purpose of completing the procedure for purchasing the items. The data controller is Freeeplast Srl The consumer may exercise all the rights recognized by art. 7 of Legislative Decree 30 June 2003 such as, for example, the right to access data, the right to update, delete, rectify, integrate, block data or transform them into anonymous form as well as the right to oppose the sending of commercial information and, in any case, for legitimate reasons to the processing of his/her data by contacting the Company directly, without formalities, via e-mail at the address www.Levupbox.com or by mail.
ARTICLE 5
ITEMS PRICES
The prices of the items are inclusive of all taxes and duties, excluding shipping costs. The price of each item, as well as the amount of shipping costs, are communicated to the consumer before the conclusion of the contract. Shipping costs do not include any customs duties, which are the responsibility of the consumer. All prices are expressed in Euro and include VAT.
ARTICLE 6
PURCHASE METHODS
6.1 – REGISTRATION
By filling in the personal data form in the registration procedure requested by the site, the consumer authorizes Freeeplast Srl to communicate non-sensitive personal data (residence, telephone number) to trusted couriers and/or forwarders used for the delivery of the purchased goods, to allow the procedures necessary for their delivery.
You can include any Shipping Notes in your order, such as the name of the person to whom the package should be delivered in the event of the recipient's absence.
In this regard, the consumer undertakes to communicate the exact address of his habitual residence or that of the third party.
6.2 – PAYMENT
Once you have entered your data, you can view the order summary and choose the payment type.
After a few seconds the system will direct you to the site linked to the banking institution that owns and manages the online payment service, which COMPANY NAME will not be able to access in any way.
Payment can be made via PayPal (accepts any credit card, including PostePay cards), Satispay or Bank Transfer.
PAYPAL
- Once you reach the Payment step, select PayPal and click on Complete Order.
- You will be redirected to PayPal, log in with your PayPal account email and password. If you do not have a PayPal account click on Don't have a PayPal account? you can still pay with your credit card.
- Complete the payment by clicking on Pay.
SATISPAY
- Once you reach the Payment step, select Satispay and click on Complete order.
- You will be redirected to Satispay, log in with your Satispay account email and password. If you do not have a Satispay account click on You do not have a Satispay account and you can still pay with your credit card.
- Complete the payment by clicking on Pay.
BANK TRANSFER
- Once you reach the Payment step, select Bank Transfer and click on Complete Order.
- You will receive an email with the confirmation of the order creation where you will find all the information to make the transfer.
- Make the bank transfer to Freeeplast Srl ,
IBAN IT80 R 03069 13098 1000 0000 2162
/ SWIFT BCITITMM and enter as CAUSAL the order number
- Send the receipt via email to Administration@freeplast.com specifying order number, name and surname.
- It is important that after making the transfer you send us the receipt as soon as possible. After carrying out the necessary checks, we will ship the products you ordered.
6.3 – ORDER CONFIRMATION
Once you have entered your payment card details, the system will inform you that your order has been accepted and will send you an order confirmation email.
In general, Free Plast Srl and the consumer agree that electronic messages as well as automatic registration systems will be valid between the parties as proof of sending the purchase order, with particular regard to the nature and date of the order. In any case, it is recommended that the consumer keep a paper or electronic copy of the order sent and of the electronic message sent by info@Levupbox.com .
ARTICLE 7
DELIVERY
Delivery of items will be made only:
- at the consumer's habitual place of residence or
to the address of the third party indicated by the consumer for delivery at the time of ordering; please remember that this address must correspond to the habitual place of residence of the third beneficiary chosen by the consumer or, in its absence, to the address of the company where the third party carries out his/her work activity; - it is understood that in any case it cannot be carried out either at hotels or at post office boxes.
All our shipments are insured, to guarantee complete peace of mind to our consumers.
In the event that the customer receives the item with visibly damaged packaging, it will be necessary to authorise the delivery of the package with Specific control reserve upon delivery, specifying: damaged neck .
It will then be important to photograph the package upon arrival (preferably framing the courier's vehicle).
If the trunk has suffered damage, just send it to info@levupbox.com images of the damage, the order reference and the date and time of delivery to obtain immediate replacement of the item.
The delivery of the items will take place after the payment of the order amount has been registered, at the address indicated by the consumer for delivery. The delivery of the ordered items will be made within and no later than 15 days following the order date.
The invoice containing the details of the items ordered and the prices applied will be delivered together with the goods.
ARTICLE 8
RETENTION OF TITLE
The Company reserves the ownership of the delivered items until full payment of their price, including capital and interest. Payment is completed upon actual collection of the price.
In the event of non-payment of the price, even if only partial, the Company may, without prior formal notice, claim the item(s) that have been delivered by the Company to the consumer.
ARTICLE 9
RIGHT OF WITHDRAWAL AND RETURN OF ITEMS
The consumer has a right of withdrawal which he can exercise, without having to justify the reasons, within a period of eight working days starting from the day of receipt of the ordered items. In this case, the consumer, within the aforementioned term, has the right to return the items to the Company, in their original packaging, in perfect condition, complete (accessories, leaflet, guarantee, etc.) and accompanied by a copy of the invoice, all to the address indicated on the invoice.
It will be the consumer's responsibility to keep proof of such return by returning the items by registered mail or by any other means indicating the exact date; the return costs will be borne by the consumer.
The refund of the invoiced price of the returned items will be made by crediting the consumer's bank account within and no later than thirty days following receipt of the returned items by the Company.
Items returned incomplete, spoiled, damaged, deteriorated or soiled due to an act attributable to the consumer will not be refunded and will not, under any circumstances, give rise to the recognition of a credit equal to the price of the item initially ordered.
ARTICLE 10
COMPLIANCE – WARRANTY
The consumer must ensure that the items delivered to him correspond to his order. In the event that the items delivered do not conform to the order placed, the consumer must inform the Company as soon as possible or by email sent to the address info@Levupbox.com and justify the non-compliance of the item with the order and, after agreement with the Company, must return the items in question in their original packaging, in perfect condition, complete (accessories, leaflet, guarantee, etc.) and accompanied by a copy of the invoice, to the address indicated on the invoice.
The return of the item must be made by registered mail or by any other means that indicates the certain date; the return costs will be borne by the Company if the non-conformity of the item with respect to the consumer's order is recognized.
Without prejudice to any specific warranty conditions granted to the consumer on the delivered item, the items are subject to the legal guarantees.
ARTICLE 11
INTELLECTUAL PROPERTY RIGHTS
The consumer is prohibited from reproducing the site, in whole or in part, in any format or medium. The articles and figurative and non-figurative trademarks, and, more generally, all other trademarks, illustrations, images, drawings, models and logos appearing on the articles, their accessories and/or their packaging, whether registered or not, as well as patents, are and will remain for the exclusive use of the Company. Any total or partial reproduction or use of these trademarks, illustrations, images and logos, drawings and models, for any reason and on any medium, without the prior express and written agreement of the Company, is strictly prohibited. The same applies to trademarks or other composite distinctive signs resulting from the use of trademarks and/or distinctive signs owned by the Company. Likewise, any use that does not comply with this license to use the site and in particular the use of any of the elements that compose it (items presented, descriptions, prices, data, software, graphics, images, texts, photographs, tools, etc.) for sale or any other direct or indirect commercial use is strictly prohibited without the prior express and written consent of the Company.
ARTICLE 12
LIMITATION OF LIABILITY
For the purposes of these general conditions of sale, the Company cannot be held liable:
• for interruptions or delays due to the execution of maintenance work on the site, technical failures, a cause of force majeure, the actions of third parties or any circumstance, independently of its will;
• the impossibility of the consumer or the Company to temporarily access the site, due to events beyond their control, such as cases of computer failure, interruptions in the telephone network, the Internet network or failure of the consumer's Internet reception equipment.
ARTICLE 13
FORCE MAJEURE
The Company assumes no responsibility for failure or delay in delivery due to force majeure or unforeseeable circumstances.
Force majeure events include, but are not limited to, riots, insurrections, social unrest, telephone or computer failures or serious damage to the security and operation of the Internet, strikes of any nature and the impossibility of supplying the Company.
The Company will inform the consumer of such an event of force majeure within seven days of its occurrence. In the event that this suspension of the execution of the obligations of the Company extends beyond a period of fifteen days, the consumer will then have the possibility of canceling the order in progress and the Company will refund the price in a short time by crediting the consumer's current account.
ARTICLE 14
ACQUIESCENCE
Failure or delay by the Company to exercise a right or failure or delay in requesting the fulfillment of obligations by the consumer will not in any way imply a waiver of said rights and claims, nor will it prejudice the exercise or application of the same rights or any other right at any time thereafter.
ARTICLE 15
VALIDITY OF THE GENERAL CONDITIONS OF SALE
The ineffectiveness, nullity or inapplicability of any of the clauses of these general conditions of sale may not entail the ineffectiveness, nullity or inapplicability of the remaining general conditions of sale, the latter remaining fully valid and effective between the parties.
ARTICLE 16
APPLICABLE LAW – JURISDICTION
Any dispute relating to the application, execution, interpretation and violation of the purchase contracts stipulated through the website www.Levupboxbox.com is subject to Italian jurisdiction; these general conditions refer, for anything not expressly provided for therein, to the provisions of the Civil Code, as well as Legislative Decree 206/2005.
For any dispute between the parties regarding this contract, the Court in whose district the consumer has his domicile will be competent; for all other disputes, the Court will have exclusive jurisdiction. jurisdiction is the Court of FERRARA.